Screencrab.me vs BugHerd
BugHerd lets clients pin feedback onto a website, with unlimited guests on every plan and members included in each plan’s price. Its pricing and feature pages don’t list console or network logs.
Screencrab.me is a Chrome extension that attaches the console errors and network requests behind each screenshot or recording, on every plan, and charges only for the people who capture.
| Screencrab.me | BugHerd | |
|---|---|---|
| For 5 people, billed monthly | $75 a month: Starter is $15 a seat | $50 a month: Standard includes 5 members |
| For 5 people, with console and network logs | The same: logs come with every plan | Not listed. Its feature page names the URL, browser, operating system and screen resolution |
| Console and network logs | Every plan: the console and network activity from the minutes before a screenshot, or for the whole recording | Not listed on its pricing or feature pages |
| Screen recording | A tab, a window, the screen or an area, narrated with your microphone: up to 10, 30 or 60 minutes by plan | Video feedback of the screen, a window or a tab, with a one-minute countdown to keep it short |
| People who only read | Viewers are free, however many you invite | Unlimited guests on every plan |
| To try it | 7-day free trial of Team, no card needed | Free trial (its pricing page doesn’t say how long) |
Where BugHerd is stronger
- Client feedback: guests pin comments straight onto the page they’re about.
- Members come in the price: 5 on Standard, 10 on Studio, 25 on Premium.
Where Screencrab.me is different
- The console errors and network requests behind every bug, on every plan.
- Recordings as long as the bug takes, up to 10, 30 or 60 minutes by plan.
- Nothing to install on your site: Chrome asks before it captures on each one.
- Passwords, tokens and cookies are removed in the page, before anything is sent.
Screencrab.me runs in Google Chrome on desktop. Reports open in any browser.