Bug reporting tools compared
What a team of five pays for each tool once the console and network logs are included, and who can read reports without a seat. From each tool’s own pages on October 29, 2026.
| Tool | For 5 people, with logs | Console and network logs | People who only read |
|---|---|---|---|
| Screencrab.me | $75 a month (Starter) | Every plan: the console and network activity from the minutes before a screenshot, or for the whole recording | Viewers are free, however many you invite |
| Marker.io | $199 a month (Team) | Team plan and up, with session replay | Guests and reporters are free and unlimited |
| Jam | $0 on Free (30 jams a month), or $70 a month on Team, billed yearly | Every plan | Unlimited viewer seats on every plan |
| BugHerd | Logs not listed; $50 a month (Standard) without them | Not listed on its pricing or feature pages | Unlimited guests on every plan |
| Userback | $119 a month (Business) | Business plan and up, with session replay | Unlimited reporters on every plan; its pricing page doesn’t say about viewers |
Screencrab.me vs Marker.io
Marker.io is a website feedback and bug reporting tool sold per team, with clients and reporters free. Its console and network logs start on the $199-a-month Team plan, and it has no built-in screen recording.
Screencrab.me vs Jam
Jam captures bugs with console and network logs on every plan, including a free one for up to 5 creators and 30 jams a month. Its paid Team plan is billed yearly only.
Screencrab.me vs BugHerd
BugHerd lets clients pin feedback onto a website, with unlimited guests on every plan and members included in each plan’s price. Its pricing and feature pages don’t list console or network logs.
Screencrab.me vs Userback
Userback collects feedback from a site’s users and team, with a free plan for 2 seats. Console logs, network requests and session replay start on its $119-a-month Business plan.