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Screencrab.me vs Jam

Jam captures bugs with console and network logs on every plan, including a free one for up to 5 creators and 30 jams a month. Its paid Team plan is billed yearly only.

Screencrab.me is a Chrome extension that attaches the console errors and network requests behind each screenshot or recording, on every plan, and charges only for the people who capture.

Screencrab.meJam
For 5 people, billed monthly$75 a month: Starter is $15 a seatNo monthly billing listed. Free covers 5 creators and 30 jams a month; Team is $70 a month billed yearly (5 × $14)
For 5 people, with console and network logsThe same: logs come with every planThe same: logs are on every plan, Free included
Console and network logsEvery plan: the console and network activity from the minutes before a screenshot, or for the whole recordingEvery plan
Screen recordingA tab, a window, the screen or an area, narrated with your microphone: up to 10, 30 or 60 minutes by planUp to 5 minutes on Free; on Team, 30 in the browser extension and 60 in the Mac app
People who only readViewers are free, however many you inviteUnlimited viewer seats on every plan
To try it7-day free trial of Team, no card neededA free plan, and a 14-day trial of Team

Where Jam is stronger

  • A free plan, with logs, for small teams that report fewer than 30 bugs a month.
  • A Mac app that records for up to 60 minutes, and AI summaries of each jam.
  • On yearly billing, Team costs $14 a creator a month to Screencrab.me Starter’s $12 and Team’s $19.

Where Screencrab.me is different

  • Monthly billing, so you can stop any month.
  • Findings collect in a draft report while you test, then publish to a project, and everyone on it gets an email.
  • No cap on how many bugs you report.
  • Nothing to install on your site: Chrome asks before it captures on each one.
  • Passwords, tokens and cookies are removed in the page, before anything is sent.

Screencrab.me runs in Google Chrome on desktop. Reports open in any browser.