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Screencrab.me vs Marker.io

Marker.io is a website feedback and bug reporting tool sold per team, with clients and reporters free. Its console and network logs start on the $199-a-month Team plan, and it has no built-in screen recording.

Screencrab.me is a Chrome extension that attaches the console errors and network requests behind each screenshot or recording, on every plan, and charges only for the people who capture.

Screencrab.meMarker.io
For 5 people, billed monthly$75 a month: Starter is $15 a seat$71 a month: Starter is $59 for 3 members, plus $6 for each extra
For 5 people, with console and network logsThe same: logs come with every plan$199 a month: logs start on Team, which includes 15 members
Console and network logsEvery plan: the console and network activity from the minutes before a screenshot, or for the whole recordingTeam plan and up, with session replay
Screen recordingA tab, a window, the screen or an area, narrated with your microphone: up to 10, 30 or 60 minutes by planNone built in. Its help center suggests session replay, a Loom link or an uploaded video
People who only readViewers are free, however many you inviteGuests and reporters are free and unlimited
To try it7-day free trial of Team, no card needed15-day free trial, no card needed

Where Marker.io is stronger

  • Bigger teams: Team includes 15 members for $199 a month, about $13 a head. Fifteen people on Screencrab.me Starter would be $225.
  • Session replay shows what a reporter did before they reported, without them recording anything.
  • A longer trial: 15 days to Screencrab.me’s 7.

Where Screencrab.me is different

  • Console and network logs on every plan, the $15 Starter included.
  • Real screen recordings of a tab, a window, the screen or an area, narrated with your microphone, up to 60 minutes.
  • Nothing to install on your site: Chrome asks before it captures on each one.
  • Passwords, tokens and cookies are removed in the page, before anything is sent.

Screencrab.me runs in Google Chrome on desktop. Reports open in any browser.